MAS+DE

AI automation

Process Automation

What your team does by hand today, running on its own. Without changing how you operate.

We review your operation, find where the hours concentrate in repetitive work, and turn it into processes that run without anyone pushing them. We don't replace people — we take off their plate what a machine does better. And everything is logged: you can audit what ran, when, and what failed.

Process Automation

What we automate

If it repeats every week, it can be automated

We start with where the hours concentrate, not with the tooling.

Data capture and validation

Quotes, new client records, purchase orders: what someone types twice today gets captured once and validates itself.

Reports that build themselves

The recurring report builds itself, gets reviewed, and lands with whoever needs it.

Invoicing and collections

Invoice tracking, payment reminders, and reconciliation — without anyone having to remember.

Appointments and reminders

Booking, confirmation, and reminders over WhatsApp or email. Fewer no-shows, zero follow-up calls.

Candidate screening

Openings with a hundred applicants become a short list, ranked by how well they actually fit.

First-line support

The same old questions answer themselves. The ones that matter reach a person, with context attached.

Systems integration

Your ERP, CRM, point of sale, and accounting talking to each other. No spreadsheets in the middle.

Prospect research

Contact details, company size, and buying signals, ready before your rep picks up the phone.

Digital employees

They answer after hours, and at volume

AI agents that answer, book, and follow up in your company's voice — and hand the conversation over the moment they hit something that genuinely needs a person.

Masde · Control center
01WhatsApp
02Voice
03Follow-up
04Internal

Four systems, one shared data core.

01

WhatsApp agent

Answers, quotes, and books on the channel your customers already message you on.

02

Voice agent

Picks up the phone, handles the routine, and transfers what it can't. No hold music.

03

Follow-up agent

Circles back to the prospect who never replied, at the hour that makes sense, as many times as it takes.

04

Internal agent

Your team asks in plain language and gets the number out of the system, without learning the system.

Situations we tend to find

Repetitive work that eats hours

Double entry, manual reports, and follow-ups someone has to remember.

Information spread across systems

The same record lives in the ERP, a spreadsheet, and an inbox, and reconciling them takes time.

Growth that brings admin load

Every new client adds coordination work that more payroll isn't always the right answer to.

Tools that never fully landed

It happens often: the tool was the right one, but the change wasn't accompanied.

Packages

Start where the impact is largest

Three ways in, and a fourth for operations with requirements of their own.

Audit

To start where the return is largest.

From MX$22,000 setup

Two to four weeks mapping your operation, ending in a plan ranked by return.

  • Where the hours go, with numbers
  • Roadmap ranked by return
  • Credited in full against your rollout if you continue
I'm interested

Rollout

For when it's already clear what to solve first.

From MX$60,000 setup

+ MX$8,000 per month

Up to three processes automated and running, wired into what you already use.

  • Up to 3 automated processes
  • Connected to the tools you already use
  • Training for your team
I'm interested
Most chosen

Operation

To sustain and extend the automation month by month.

From MX$140,000 setup

+ MX$22,000 per month

Automation that gets operated, reported on, and extended every month.

  • Everything in Rollout
  • AI agents that answer and follow up
  • Integration with your ERP or CRM
I'm interested

Custom

For operations with requirements of their own.

Let's talk

Scope, timeline, and price built around your case, not around a package.

  • Scope defined with you
  • Custom development where it's needed
  • You talk straight to whoever builds it — no account managers
Let's talk

Setup + monthly. No 12-month contracts.

How we work

A clear process, not a black box

01

Diagnosis

We understand your current operation before proposing anything — no generic templates.

02

Proposal

Scope, timeline, and cost in writing, no fine print or surprises later.

03

Execution

We execute with progress reports you can check anytime, without having to ask.

04

Follow-up

The project doesn't end at delivery — we follow up to make sure it keeps working.

What everyone asks us

Are you going to replace my people?

No. We automate tasks, not roles. We take the repetitive work off your team so they can spend their time on what actually needs judgment.

Do I have to change my systems?

No. We work with what you already have. If your ERP or CRM does the job, it stays and we connect to it. Switching systems is a separate decision, and it's rarely needed to get started.

How long before I see something?

The audit delivers in 2 to 4 weeks. An automated process is usually running 3 to 6 weeks after the scope is signed off. We don't work in year-long projects.

What happens when something breaks?

Everything is logged and alerted. If a process fails, you find out and we find out at the same moment, and there's a named person on it.

What if I don't know where to start?

That's what the Audit is for. You walk away with a map of where the hours go and a roadmap ranked by return. The document is yours whether or not you continue with us.

Shall we start with the audit?

Tell us how your company runs today and we'll tell you what to automate first.

Contact me